SmartROC T45 drilling at height in Italy
December 7, 2016
Quarrying 2016 International SmartROC T45 Surface Customer story
A glimpse of the first operational Atlas Copco SmartROC T45 drill rig in Italy at work at the Sibelco quarry in Robilante.
A helping hand in the Pilbara
January 29, 2016
With metal prices lower than for many years, the mining industry is facing major challenges. The Pilbara region is no exception where the miners are turning to service solutions as a way to combat the downtrend. The Pilbara region in the North of Western Australia is a showcase of modern mining. This vast and remote corner of the world, covering an astonishing 500 000 km2 has been fielding its minerals – notably iron, gold and copper – on a large scale since the 1960s.
One example of this is a service exchange package which involves a Component Repair Menu that allows customers to continue mining with minimal downtime. Tailored to suit the needs of today’s tight operational demands, customers are able to choose from the following options:
Reman: Components ready off the shelf, rebuilt to an ‘as new or better’ standard, complete with a comprehensive warranty and a ‘Core Credit’ on the return of the used item.
Do & Charge: Rotable components that are owned by the customer and returned to an Atlas Copco workshop to be stripped, inspected and repaired (customers receive detailed analysis and reporting on identified failed parts) and Atlas Copco alerts the customer if the item is economically repairable and specifies the repair costs.
Service Exchange: Components that are returned to an Atlas Copco workshop, stripped and inspected with customers paying the cost of repair plus a fee for the interim use of a ‘stand in’ Atlas Copco exchange component.
Service Modules: Customers receive a modularized component, typically complete powertrains, powerheads, airends and the like, designed to be ‘Plug & Play’. The component arrives in an engineer designed, transport friendly, protective steel container, fully dressed with all accessories (e.g. hoses, connections, fastenings etc) to facilitate speedy installation, minimal downtime and early return to work of the machine.
Complementing the portfolio, all repairs include the use of genuine Atlas Copco parts and are backed by the Atlas Copco service warranty.
Complementing the portfolio, all repairs include the use of genuine Atlas Copco parts and are backed by the Atlas Copco service warranty.
